Hotel Procurement Manager, Pacific (2 roles)

Location: Melbourne / Brisbane


There are three core aspects to the role of a Hotel Procurement Manager – these are to build, grow and maintain a hotel portfolio, to secure best possible rates, conditions and inventory with suppliers, and to achieve targets in a number of hotels, Revenue (BP) and Override / Marketing Fees, all within a designated area of responsibility.

  • Negotiating and signing competitive or exclusive contracts which meet the company requirements in terms of rates, allocations, commissions and any other key contracting criteria.
  • Identify ‘must-have’ hotels within a destination and contract where appropriate according to Regional Head agreement and targets assigned.
  • Responsible for maximising contracts performance through negotiating tactical and special offers to achieve targets and drive destination performance.
  • Identify promotional opportunities within the destination(s).
  • Responsible for producing destination monthly report to reflect market trends and product needs to Head of Commercial.
  • Track and monitor competitive pricing and availability in line with demand.
  • Monitoring and analysing production volumes to ensure adequate inventory in line with destinations targets.
  • Provide suggestions/advice to the Pricing and Revenue Management team to ensure maximum profit margin as and when necessary.
  • Making sure all required contract administration is completed in accurate, timely manner and within the department guidelines prior to submitting the contract.
  • Ensure that all hotel information content (photos/facilities) is accurate and up to date.
  • Responsible for all elements of ongoing account management and developing excellent relationship with key supplier decision makers.
  • Responsible for negotiating and minimising losses as and when required.
  • Manage the supplier relationship throughout the period of the contract.
  • Promoting product internally and provide recommendations on product as and when required.
  • Regular business trips and trade fair attendance as and when required.
  • Work with suppliers and internal teams to maximise benefit of all channels: BAR and FIT
  • Work with suppliers and internal teams to benefit from all distribution channels: Wholesale and retail.
  • Identify and tackle issues regarding low performers.
  • Carry out other administrative tasks, as and when required.
  • Act as a solution provider in designated destination(s).


Qualifications & Knowledge

  • Previous experience working as a Hotel Procurement Manager / Contracts Manager (or equivalent) within the travel industry preferred.
  • Knowledge and comprehensive experience of B2B, online travel/e-commerce / Hotels as well as understanding of hotel revenue management.
  • Comprehensive understanding of hotel distribution landscape.
  • Fluency in English – verbal & written.


Experience, Skills & Behavioral Requirements

  • Strong negotiation skills.
  • Demonstrable skills in both business development and account management.
  • The ability to develop and promote long term, mutually beneficial relationships.
  • Knowledge and comprehensive experience of operating within assigned territory.
  • Proven analytical skills and strategic thinking.
  • Ability to produce accurate reporting and management information.
  • Ability to analyse data from numerous reporting sources and maintain high attention to detail.
  • Highly organised.
  • Personal effectiveness with strong communication and influencing skills.
  • Adaptable to different working environment for example, willing to spend time out of office or having meetings over the phone.
  • Proven track record of meeting targets and delivering success as a Hotel Procurement or Contracts Manager.
  • Professional, credible, confident and enthusiastic.
  • Proactive and results driven, delivering on commitments and meeting deadlines.
  • Self-motivated, flexible and able to work on own initiative.
  • Resilient and able to perform in fast paced highly pressured environment.
  • Available to travel to at least 20% of time.
  • IT knowledge: functional level - MS office, with focus on Excel applications.


DESIRABLE Qualifications and Knowledge

  • Educated to degree level or equivalent professional qualification.
  • Experience working in a multi-cultural organisation and working with people with a variety of cultures.


To apply, please email your CV to and state "Application for Hotel Procurement Manager (Melbourne OR Brisbane)" in your subject header. If you are shortlisted, you will hear from us!