Hotel Procurement Manager, Pacific (2 roles)

Location: Melbourne / Brisbane


There are three core aspects to the role of a Hotel Procurement Manager – these are to build, grow and maintain a hotel portfolio, to secure best possible rates, conditions and inventory with suppliers, and to achieve targets in a number of hotels, Revenue (BP) and Override / Marketing Fees, all within a designated area of responsibility.

  • Negotiating and signing competitive or exclusive contracts which meet the company requirements in terms of rates, allocations, commissions and any other key contracting criteria.
  • Identify ‘must-have’ hotels within a destination and contract where appropriate according to Regional Head agreement and targets assigned.
  • Responsible for maximising contracts performance through negotiating tactical and special offers to achieve targets and drive destination performance.
  • Identify promotional opportunities within the destination(s).
  • Responsible for producing destination monthly report to reflect market trends and product needs to Head of Commercial.
  • Track and monitor competitive pricing and availability in line with demand.
  • Monitoring and analysing production volumes to ensure adequate inventory in line with destinations targets.
  • Provide suggestions/advice to the Pricing and Revenue Management team to ensure maximum profit margin as and when necessary.
  • Making sure all required contract administration is completed in accurate, timely manner and within the department guidelines prior to submitting the contract.
  • Ensure that all hotel information content (photos/facilities) is accurate and up to date.
  • Responsible for all elements of ongoing account management and developing excellent relationship with key supplier decision makers.
  • Responsible for negotiating and minimising losses as and when required.
  • Manage the supplier relationship throughout the period of the contract.
  • Promoting product internally and provide recommendations on product as and when required.
  • Regular business trips and trade fair attendance as and when required.
  • Work with suppliers and internal teams to maximise benefit of all channels: BAR and FIT
  • Work with suppliers and internal teams to benefit from all distribution channels: Wholesale and retail.
  • Identify and tackle issues regarding low performers.
  • Carry out other administrative tasks, as and when required.
  • Act as a solution provider in designated destination(s).


Qualifications & Knowledge

  • Previous experience working as a Hotel Procurement Manager / Contracts Manager (or equivalent) within the travel industry preferred.
  • Knowledge and comprehensive experience of B2B, online travel/e-commerce / Hotels as well as understanding of hotel revenue management.
  • Comprehensive understanding of hotel distribution landscape.
  • Fluency in English – verbal & written.


Experience, Skills & Behavioral Requirements

  • Strong negotiation skills.
  • Demonstrable skills in both business development and account management.
  • The ability to develop and promote long term, mutually beneficial relationships.
  • Knowledge and comprehensive experience of operating within assigned territory.
  • Proven analytical skills and strategic thinking.
  • Ability to produce accurate reporting and management information.
  • Ability to analyse data from numerous reporting sources and maintain high attention to detail.
  • Highly organised.
  • Personal effectiveness with strong communication and influencing skills.
  • Adaptable to different working environment for example, willing to spend time out of office or having meetings over the phone.
  • Proven track record of meeting targets and delivering success as a Hotel Procurement or Contracts Manager.
  • Professional, credible, confident and enthusiastic.
  • Proactive and results driven, delivering on commitments and meeting deadlines.
  • Self-motivated, flexible and able to work on own initiative.
  • Resilient and able to perform in fast paced highly pressured environment.
  • Available to travel to at least 20% of time.
  • IT knowledge: functional level - MS office, with focus on Excel applications.


DESIRABLE Qualifications and Knowledge

  • Educated to degree level or equivalent professional qualification.
  • Experience working in a multi-cultural organisation and working with people with a variety of cultures.


To apply, please email your CV to [email protected] and state "Application for Hotel Procurement Manager (Melbourne OR Brisbane)" in your subject header. If you are shortlisted, you will hear from us!