Operations Executive (Shift work)

Location: Jakarta, Indonesia

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This position will focus on a full spectrum of operations functions.

  • Managing hotel reservations through our B2B system
  • Liaising with travel agents and suppliers/hotels through emails and phone calls
  • Respond to urgent matters reported by travel agents and suppliers
  • Clearing emails from clients and suppliers on daily basis
  • Resolve reservation issues timely and effectively to ensure losses are kept to the minimum
  • Attend to post travel issues and ensure it’s solved within the timeline given
  • Other administrative and operational duties assigned by superior

 

Qualifications & Requirements

  • Experience in an online B2B travel company (min. 2 years)
  • Must be able to cope working with multiple online systems
  • Meticulous and detailed oriented
  • Good communication skill
  • Fluency in English – verbal & written
  • Knowledge of Microsoft office program (Outlook, Word, Excel, One Drive)
  • Willing to work on weekend/public holiday and on shift within 11pm – 8am (total 5 days work)

 

To apply, please email your CV to careers@fitruums.com and state "Operations Executive (Indonesia) application" in your subject header. If you are shortlisted, you will hear from us!